To promote and protect player privacy and safety, some features and functionality in Destiny 2, Bungie.net, future Bungie games, and other Bungie services require a date of birth to be submitted before gaining access.
Submitting a birthdate is a one-time account request and is required for all players.
Destiny 2
Upon logging into Destiny 2, those who haven't updated their birthdate on Bungie.net will be met with a “Please Enter Your Date of Birth” screen. Submitting a date of birth is required to enter the game. Please make sure to correctly enter your real date of birth.
Bungie.net, Destiny Companion App, and Related Services
Bungie.net will ask all users to submit a date of birth and region upon logging into the website, the Destiny Companion app, or using related Bungie services. Submitting a date of birth is required to access these services. Please make sure to correctly enter your real date of birth.
Parental Controls
Young players (aged under 13, or their country’s age of digital consent) will need to link their account with a parent, guardian, or other responsible adult’s (responsible adult) account in order to access certain features, such as joining text or voice chat. The parent, guardian or other responsible adult needs to have a Bungie.net account and verify that they are an adult.
We have partnered with Kids Web Services (KWS) to provide free parental verification.
- To start the process, players or their responsible adult should visit www.bungie.net/permissions. Players can also send their responsible adult an invite link, which will be active for a short amount of time.
- The responsible adult will then need to complete KWS parental verification. They can choose to provide a face scan, a credit or debit card number, or the last four digits of their social security number. This verification is completely managed by KWS, and we (Bungie) will only receive a verification result. We do not receive copies of any information you provide.
- If a responsible adult doesn’t pass KWS verification, they will need to go back to www.bungie.net/permissions and restart the process.
- If the responsible adult passes KWS verification, they can link their own Bungie.net account to their child’s account after verification with KWS. The responsible adult will then be redirected to the Parental Control page where they can make changes to the player’s settings, such as allowing voice chat, text chat, and purchases.
- If you don’t yet have a Bungie.net account, visit our Bungie.net Account Creation Guide.
VITAL INFORMATION
- A young player can only be assigned to one responsible adult at a time.
- Responsible adults can unlink a child’s account from their own account at any time, which will result in the child's account returning to their previous settings if they aren't yet an adult.
- Child accounts can unlink a responsible adult's account from their own account at any time.
Frequently Asked Questions
Why does Bungie need to know my date of birth and region?
With the digital landscape changing around the world, we're being proactive in protecting player privacy and safety online by updating the way some features and functionality are accessed based on age or region.
I entered the wrong information. How can I change it?
For now, those who entered the wrong information can submit a ticket using our Privacy Contact Form using the “Correct My Data” option.
Why can't I purchase Silver?
Due to these requirements, young players are unable to purchase additional Silver for their Destiny accounts. If their Destiny accounts already have Silver, they can still use that Silver to purchase items in the Eververse Store. Young players are also still able to accrue and spend Bright Dust.
