Why Was I Banned?
- The ban message may indicate which activities are impacted and whether the ban is at the account or device level.
- Players who receive an Account Ban will no longer be able to play the banned Destiny activities on that account.
- Players who receive a Device Ban will no longer be able to play Destiny activities on that hardware.
- No account will be able to participate in activities in Destiny on a banned device, regardless of the individual account ban status.
- Players that purchase a used console or PC that has previously been banned will not be able to connect to Destiny using that console or PC.
IMPORTANT NOTE!
Any ban or restriction for a player determined to be cheating or violating our Terms of Use may be applied to the entire fireteam of that player. Players should exercise caution when joining fireteams with unknown players and should leave a fireteam if they suspect a player on their team may be cheating.
Frequent Quitting or Removal Players who frequently quit or are removed from Destiny Crucible or Gambit matches may receive a restriction or ban. |
Third-Party PC Applications To help ensure that every player will have a fair shot at fun and glory in Destiny 2 on PC, we resist attempts by third-party applications to insert code into the game client. This may result in incompatibility between Destiny 2 PC and the features of common third-party applications. For examples of application features that may not be compatible with Destiny 2 on PC, view our Destiny 2 PC and Third-Party Application Feature Compatibility article. Destiny 2 PC and Third-Party Application Feature Compatibility |
Abuse of External Accessibility Tools
Players detected using automation to circumvent idle detection or perform automated activities to earn loot may be restricted or banned. Loot includes, but is not limited to, XP, materials, or drops (e.g. Exotic class items) For more information on what qualifies as proper and improper use of these tools, please see the Abuse of External Accessibility Tools section of this article. |
Win Trading Bungie defines win trading as intentionally granting other players wins in PvP activities. This includes but is not limited to manipulating matchmaking by any means to force-match with specific opponents or coordinating with opponents to provide uncontested victories. We are now targeting players for bans who are actively engaging in win trading. Our ultimate goal is protecting the competitive environment of PVP by removing the ability to bypass the effort that players put in to earn rewards. Play fair, keep it clean. |
Account Recoveries
Not recommended, but won’t get you banned:
What could get you banned or restricted:
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Code of Conduct or License Agreement Violation Bungie regards some behavior to be in breach of the Code of Conduct or the license agreement that governs Destiny, and therefore may be restricted or banned from some or all Destiny content or activities. This behavior includes, but is not limited to :
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PLEASE NOTE!
Bungie reserves the right to permanently ban Destiny accounts or player hardware that have been confirmed as repeat offenders. Activity bans or restrictions may be escalated to device bans after multiple confirmed offenses. Additionally, Bungie reserves the right to permanently ban Destiny accounts or player hardware for first-time offenses deemed to be egregious violations of our Terms of Use.
Restricted Access to Gear, Items, and Content When losing access to specific activities, players may also lose access to gear and items associated with that activity. This can include, but is not limited to, the following:
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PLEASE NOTE!
Players may lose access to all gear associated with an activity that they have been banned or restricted from, even if that gear was received outside of the activity via purchase from a Vendor or received from a Weekly Clan Engram.
Appealing a Ban Players who have received a ban or restriction may contact us using the Ban/Restriction Appeal Contact Form. Before submitting a ticket through the contact form, please read all the information on this page.
Ban/Restriction Appeal Contact Form |
Why Was I Restricted?
- The restriction message may indicate which activities are impacted, the duration of the restriction, and whether the restriction is at the account or device level.
- Players who receive an Account Restriction may resume participation in the restricted Destiny activities once the restriction has ended.
- Players who receive a Device Restriction will be unable to play the restricted Destiny activities on that hardware until the restriction has ended.
IMPORTANT NOTE!
Any ban or restriction for a player determined to be cheating or violating our Terms of Use may be applied to the entire fireteam of that player. Players should exercise caution when joining fireteams with unknown players and should leave a fireteam if they suspect a player on their team may be cheating.
Poor Connection Quality Bungie will issue restrictions to accounts that have consistent unstable connections when playing Destiny, as this negatively impacts other players. For steps on how to stabilize your network and connection quality, please follow our Network Troubleshooting Guide. Network Troubleshooting Guide |
Frequent Quitting or Removal Players who frequently quit or are removed from Destiny Crucible or Gambit matches may receive a restriction or ban. |
Third-Party PC Applications To help ensure that every player will have a fair shot at fun and glory in Destiny 2 on PC, we resist attempts by third-party applications to insert code into the game client. This may result in incompatibility between Destiny 2 PC and the features of common third-party applications. For examples of application features that may not be compatible with Destiny 2 on PC, view our Destiny 2 PC and Third-Party Application Feature Compatibility article. Destiny 2 PC and Third-Party Application Feature Compatibility |
Account Recoveries
Not recommended, but won’t get you banned:
What could get you banned or restricted:
|
Code of Conduct or License Agreement Violation Bungie regards some behavior to be in breach of the Code of Conduct or the license agreement that governs Destiny, and therefore may be restricted or banned from some or all Destiny content or activities. This behavior includes, but is not limited to :
|
PLEASE NOTE!
Bungie reserves the right to permanently ban Destiny accounts or player hardware that have been confirmed as repeat offenders. Activity bans or restrictions may be escalated to device bans after multiple confirmed offenses. Additionally, Bungie reserves the right to permanently ban Destiny accounts or player hardware for first-time offenses deemed to be egregious violations of our Terms of Use.
Restricted Access to Gear, Items, and Content When losing access to specific activities, players may also lose access to gear and items associated with that activity. This can include, but is not limited to, the following:
|
PLEASE NOTE!
Players may lose access to all gear associated with an activity that they have been banned or restricted from, even if that gear was received outside of the activity via purchase from a Vendor or received from a Weekly Clan Engram.
Appealing a Restriction Players who have received a ban or restriction may contact us using the Ban/Restriction Appeal Contact Form. Before submitting a ticket through the contact form, please read all the information on this page.
Ban/Restriction Appeal Contact Form |
How to Not Get Banned or Restricted
Bungie will not punish a player for just playing the game. Players are encouraged to enjoy Destiny in whatever way they find fun: dancing on a Vendor’s head in the Tower, spamming grenades in Crucible matches, or just climbing a cliff in the open world to sit for hours enjoying the gorgeous view. It’s the player’s choice on how to they wish to enjoy their time in Destiny. Generally speaking, if you are merely playing the game, then you shouldn't run into the enforcement issues described in this document.
Additionally , Bungie views the following behavior to be legitimate:
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Abuse of External Accessibility Tools
Abusing external accessibility tools or aids specifically to gain an advantage over other players will result in escalating actions, including bans. This does not include using accessibility aids that enable an experience the game designers intended.
Additionally, players detected using automation to circumvent idle detection or perform automated activities to earn loot may be restricted or banned. Loot includes, but is not limited to, XP, materials, or drops (e.g. Exotic class items) |
Report Suspecting Cheating
Bungie takes the reports of suspected cheating very seriously. We use these reports and our own tools to investigate players who: may be tampering with their connection or other players' connections, other forms of cheating, and players who break Bungie's Terms of Use. View our Report Suspected Cheating article to learn how to report players in Destiny, on Bungie.net, or through our contact form.
Report Suspected Cheating |
Vital Information
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Steam Deck: Destiny 2 is not supported on Steam Deck unless Windows is installed and running. Players who attempt to launch Destiny 2 on the Steam Deck through SteamOS will be unable to enter the game and will be returned to their game library after a short time. Players who are not accessing Destiny 2 through Windows and attempt to bypass the SteamOS/Proton incompatibility will be met with a game ban.
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Steam Play Proton: Destiny 2 is not compatible with Steam Play's Proton. Attempting to circumvent this incompatibility will result in a game ban.
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PC Third-Party Applications: Running third-party PC applications that are incompatible with Destiny 2 on PC may impact game performance or prevent the game from running properly. Bungie will not ban or restrict players for using common third-party applications such as Discord, XSplit, OBS, RTSS or other apps as outlined in the Destiny 2 PC and Third-Party Application Feature Compatibility guide. However, Bungie reserves the right to ban or restrict players that are using third-party applications to violate our Code of Conduct or the license agreement that governs Destiny as outlined above. Bans and restriction are not applied automatically. Bungie reviews all possible violations before applying a ban or restriction to an account or device.
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Game Exploits: If a player finds a game exploit, they should report it in the #Help forums. Players that discover an exploit should not be worried about receiving a restriction or ban. Bungie will not punish a player for discovering a game exploit. Players are encouraged to report any game exploits so that they can be fixed to ensure all players have the best experience possible.
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Reporting Players: Players that believe they have encountered another player manipulating a network connection or content should use the in-game Report Tool. Players who are unable to use the in-game Report Tool for any reason may report them using this Contact Form.
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Weasel Errors: If a player receives a ban or restriction while logged into Destiny, they will be disconnected from Destiny services and receive Error Code Weasel as part of the process of applying the ban or restriction. This is expected and does not indicate that you have been banned or restricted simply due to the error code and associated disconnection. Additionally, please note that Error Code Weasel is used for a variety of issues that can cause a disconnection to the Destiny Services and that not all instances of the Error Code Weasel will be followed by a ban or restriction.
- Restrictions Across Destiny Releases: Players who receive a restriction or ban in Destiny 1 will not be banned in Destiny 2, unless they also have a ban or restriction applied for that title. However, players that have ever been banned or restricted in any Bungie game are considered high-risk players. High-risk players are eligible for bans and restrictions at lower thresholds than players who have never been banned or restricted.