Error Downloading PS4 Compat Files

Players using the PS4 version of Destiny 2 may need to download compatibility files for the game to run on their Playstation Console. If players experience issues while downloading these compatibility files, they can refer to our troubleshooting steps below.

 

Disconnection While Installing on a PS4:

If the connection is interrupted during the download of the required content packages, the download will be put into a paused state and the error code BOAR will appear. Once your connection is restored, you can follow these steps to resume your installation:

  • Navigate to the Notifications tab or the Add-Ons section located below the main Playstation 4 system dashboard.
  • Locate any packages with the message “Cannot download”.
  • Select each package and choose Resume from the dropdown menu.

 

 

Disconnection While Installing on a PS5:

If the connection is interrupted during the download of the required content packages, the download will be put into a paused state and the error code BOAR will appear. Once your connection is restored, you can follow these steps to resume your installation:

  • Press the Home button on your Playstation 5 controller and navigate to the Downloads/Uploads section of the tool bar at the bottom of the Playstation 5 system dashboard.
    • This toolbar will have a small red exclamation mark near it to show that the download did not complete.
  • Select the Downloads/Uploads section of this toolbar to view your current downloads.
  • Select each package with a red exclamation mark and "Can’t Install" written on it and choose "Resume" from the dropdown menu.