Players with an active Prime Gaming membership can now earn in-game Exotic Gear Drops in Destiny 2.Each drop will contain four rewards, including Exotic weapons, Ghosts, ships, Sparrows, and weapon ornaments from previous Seasons.
For more information about this program, visit the Destiny 2 Prime Gaming website or view the information below.
Signing Up
| To begin receiving Exotic Gear Drops, you will need each of the following: Destiny 2 Account Bungie.net Account Amazon Prime Account Once these accounts have been created, you will need to:
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PLEASE NOTE!
If a wrong account has been linked during any of the previous steps, you will need to unlink each link and then relink with the correct account.
Claiming Rewards
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Once you have signed up for Prime Gaming and have connected your accounts, you can claim your Destiny 2 Exotic Gear Drops every month on the Destiny 2 Prime Gaming website. After claiming your drop, log into Destiny 2 and visit the Special Deliveries terminal in the Tower where you will be able to claim your rewards.
You will have until 10 AM Pacific on the last day of the drop to claim the rewards on Destiny 2 Prime Gaming website.
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PLEASE NOTE!
- A reward can only be claimed once.
- If you claim a reward on a wrong account, you will be unable to reclaim that reward regardless if you unlink the wrong account and link the correct account.
- Additionally, if you use Amazon Prime Household Sharing, only ONE person will be able to claim a reward.
FAQ & Troubleshooting
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For official support, please visit:
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FAQ
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Do I need an Amazon Prime membership to be eligible for the Destiny 2 offer?
- Yes.Click the "Try Prime" button on the Destiny 2 Prime Gaming website to sign up for a free Amazon Prime trial.If you're already an Amazon Prime member, click "Sign In."
- Yes.Click the "Try Prime" button on the Destiny 2 Prime Gaming website to sign up for a free Amazon Prime trial.If you're already an Amazon Prime member, click "Sign In."
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How do I get my content?
- To get your Exotic Gear Drops, please view our Claiming Rewards section above.
- To get your Exotic Gear Drops, please view our Claiming Rewards section above.
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Will my content be available in all game regions that I play in?
- Yes.
- Yes.
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Can I link different Prime Gaming accounts to my Bungie.net account and claim each offer multiple times?
- No, each offer can only be applied to one account.Each account can only receive one offer.
- No, each offer can only be applied to one account.Each account can only receive one offer.
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What happens to my content if I no longer have an Amazon Prime membership or my free trial expires?
- Once you claim your content, all content that is delivered to your game is yours to keep, subject to any Destiny 2 rules or policies that apply to the content.
- Once you claim your content, all content that is delivered to your game is yours to keep, subject to any Destiny 2 rules or policies that apply to the content.
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Do I receive past content if I join Amazon Prime and claim the Destiny 2 content after launch?
- No. You will only receive content that is currently available.
- No. You will only receive content that is currently available.
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I see other games on the Prime Gaming website.Do I have to claim each campaign separately?
- Yes.Each game campaign is separate so you will have to claim each of them separately.
- Yes.Each game campaign is separate so you will have to claim each of them separately.
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Where can I get Destiny 2?
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Destiny 2 is a free-to-play game on PC (Steam, Microsoft Store, and Epic Games Store), Xbox Series X|S and Xbox One (Microsoft Store), and PS5 and PS4 (PlayStation Store).
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Destiny 2 is a free-to-play game on PC (Steam, Microsoft Store, and Epic Games Store), Xbox Series X|S and Xbox One (Microsoft Store), and PS5 and PS4 (PlayStation Store).
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Do I continue to receive content if my free trial expires?
- No. You need to be an Amazon Prime member to continue to receive content.
- No. You need to be an Amazon Prime member to continue to receive content.
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What happens if I already own one of the items included in a rewards drop?
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Destiny 2 players who are eligible for drops with items they already own will be able to claim duplicates of that item, with the exception of emotes and weapon ornaments.If a player claims a drop containing an owned emote or weapon ornament, it will not appear with the other rewards in the Prime Gaming section from the Special Deliveries terminal.
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Destiny 2 players who are eligible for drops with items they already own will be able to claim duplicates of that item, with the exception of emotes and weapon ornaments.If a player claims a drop containing an owned emote or weapon ornament, it will not appear with the other rewards in the Prime Gaming section from the Special Deliveries terminal.
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What if I haven't played Destiny 2 before I claim my reward?What do I do?
- If you have not played Destiny 2 before you claim your Prime Gaming rewards, you will first need to visit the Bungie.net rewards history page.Once you've created your first character in Destiny 2 you can apply your rewards to your Destiny 2 account.
- For linking instructions or creating an account, please view our Signing Up section above.
- For more information on how to claim your rewards, please view our Claiming Rewards section above.
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How do I create and link a Bungie.net account?
- Please read this Help article to learn about account creation.
- Please read this Help article to learn about account creation.
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Which platform(s) will my content be delivered to?
- When you claim your Prime Gaming Rewards from the Special Deliveries terminal in the Tower, they will be available for use on all of the platforms where you've enabled Cross Save for the main characters you chose.If you have not enabled Cross Save, the Prime Gaming Rewards will be available for use on all of the platforms currently linked to your Bungie.net account at the time of claim.For more information, please visit the Destiny 2 Cross Save FAQ page.
- When you claim your Prime Gaming Rewards from the Special Deliveries terminal in the Tower, they will be available for use on all of the platforms where you've enabled Cross Save for the main characters you chose.If you have not enabled Cross Save, the Prime Gaming Rewards will be available for use on all of the platforms currently linked to your Bungie.net account at the time of claim.For more information, please visit the Destiny 2 Cross Save FAQ page.
Troubleshooting
- I received an error that my Amazon Prime account has already claimed this content.What do I do?
- Once you link a Bungie.net account to your Amazon Prime account and claim content, you can no longer claim the content on another Bungie.net account.
- If you accidentally linked the wrong Bungie.net account to your Amazon Prime account and you haven't yet claimed the Destiny 2 offer, follow these steps:
- Make sure you've logged out of the wrong Bungie.net account.
- Follow this re-link URL to update your account link.
NOTE:If you already claimed the offer, you won't be able to reclaim it.
- If you claim your rewards via the Destiny 2 Prime Gaming website but do not see them with the Special Deliveries terminal in the Tower, please visit your Bungie.net rewards history page to verify that they were applied to your account.If you do not see your rewards listed, visit the Destiny 2 Prime Gaming website to retry.
If you still don't see your rewards, please create a thread in our #Help Forum for assistance.
- If you claim your rewards via the Destiny 2 Prime Gaming website but do not see them with the Special Deliveries terminal in the Tower:
- The rewards may have expired (rewards have a one-year expiration date)
- You claimed them but then attached a new platform account to play Destiny 2 on.Prime Gaming rewards only appear on the Destiny accounts that were linked on the Bungie.net profile at the time that a reward was claimed.If you added a new platform or are using new characters after you claimed the rewards, they will not appear in the Special Deliveries terminal.
- On the "Sign In" page on each website, you should click the "Forgot my email/password" button, or contact that website's customer service support.
- Please create a thread in our #Help Forum for assistance and explain which accounts you are having issues with.
