If this is the first time you have received this error, please try that activity again and resume what you were doing before the error occurred. If you encounter the issue a second time, please exit Destiny and relaunch the game.
If you still experience this error, there are a few ways that may help you get out of this state.
- Maintain a wired connection
- Verify there is no packet loss
- Console players: Clear the console cache
- PC players: Clear download cache on Steam, or clear the webcache on the Epic Games Store launcher
If these steps do not resolve the issue, we recommend taking a look at our Network Troubleshooting Guide.
Some players have reported that logging onto the same internet network on a different internet device to make sure the internet access is correctly configured has helped resolve this error. We will continue to investigate this issue.
