How are the filters constructed?
Applying complex language filters to an existing community is delicate work. To minimize negative impact, filters will evolve over the first several months of implementation starting in December 2023. Users may find that their in-game "Allow Profanity" settings are temporarily affected by the filters in ways they might not expect, like allowing more or less language through than they did previously. We are working to mitigate this behavior in future updates.
Filters will prioritize language that poses the most danger to a safe and welcoming community. Their performance will be consistently monitored and audited to improve their efficiency and accuracy.
Since filters are constructed around language libraries, they may struggle to identify words that are shortened or misspelled. Often, this can be easily fixed by retyping the full word and checking its spelling.
What languages can I use in Bungie text fields?
For best results, we recommend users chat in one of the 13 languages/dialects officially supported by Bungie. We are continually expanding our language scope and libraries, but users chatting in other languages may encounter problems where the filter rejects terms that do not actually violate our Code of Conduct.
Supported languages:
- Chinese (Simplified)
- Chinese (Traditional)
- English
- French
- German
- Italian
- Japanese
- Korean
- Polish
- Portuguese
- Russian
- Spanish (European)
- Spanish (Latin American)
Can Bungie text fields support right-to-left (RTL) text?
No, we cannot currently support RTL text.
How does Bungie’s updated language filtering system work?
User-submitted text passes through a language-specific, context-based filtering system and is automatically approved or rejected.
Human moderators continually refine the language libraries and review language that has been filtered. In some cases, material violating our Code of Conduct may be grounds for full game account bans. Account bans based on user-submitted text are never automated.
Why is my Destiny 2 Clan Information getting rejected if none of the terms violate the Code of Conduct?
Due to the way the filter processes Destiny 2 Clan information, we are currently unable to inform the user which specific term(s) caused a rejection. The following are some of the most common culprits, and removing them from the Clan information may resolve the issue:
- Hyperlinks (especially with randomized letters and/or numbers)
- Usernames (especially with randomized letters and/or numbers)
- Some Unicode characters
- Misspelled words or words with unusual spelling/capitalization
- Words and/or characters from more than one language
- Information that may be a privacy concern (full names, phone numbers, addresses, etc.)
How do I notify Bungie that the filter is too strict or not strict enough around a specific term/phrase?
You can let us know about unexpected filter results by submitting feedback to this contact form.
If you want to report a player for poor behavior, follow the steps in this help article.
