The below contact form is for players in the Japanese region to request help on a customer service or game issue they are encountering.
Before submitting a ticket, players should ensure they have searched help.bungie.net for relevant troubleshooting suggestions or information on known issues. They may also want to read through or post on the #Help forums where they may be able to get answers to their questions from Destiny Player Support, community volunteer moderators, or other Destiny community members.
Please note that not all help request submission will get a response from a support agent, especially any requests that are off-topic, general feedback, about gameplay strategy, from players not in the Japanese region, or that are violating our Terms of Use or Code of Conduct.
Please note that not all help request submission will get a response from a support agent, especially any requests that are off-topic, general feedback, about gameplay strategy, from players not in the Japanese region, or that are violating our Terms of Use or Code of Conduct.
