Twitch Extension Error Code Troubleshooting

Error code troubleshooting for the Destiny 2 Official Twitch Extension. For official support, please visit:


Extension offline
The extension is currently offline, or has failed to communicate to Destiny 2. Please report to our Help Forums if this error persists.

No Twitch account linked
Your Twitch account is not yet linked to Please visit and add your Twitch account to your account that contains your Destiny 2 profiles. Click here for more information.

No Destiny 2 account linked
This action requires a Destiny 2 membership linked to your current profile. Please check your account settings and ensure that you have connected a valid Destiny 2 account. You can find more information on account linking here.

Inactive Cross Save selected
The account you selected to receive your bounty rewards is not your currently active Cross Save. Please unlink and relink your account to Twitch using the platform you currently have set as your active Cross Save.

Reaction time expired
The time to submit reactions for this match has expired. We have already gathered the reactions for this match. If you continue to receive this error, please click here for more information on possible causes.

Invalid reaction
You tried to react with an option that wasn't in the list of valid options.

Twitch account validation error
An unexpected error occurred when we attempted to validate your Twitch account. Make sure you have authorized Bungie to see your Twitch User ID. If you continue to receive this message, try logging out of and back into Twitch.

Unexpected error
An unexpected error was encountered. This incident was logged as soon as it occurred. Please try again.

Streamer status unavailable
We couldn't get the stream status for the streamer. They have the wrong game category selected.

Viewer status unavailable
We tried to load your viewer status, but could not find it. Please verify that your Twitch account is linked to an account in that has at least one Destiny 2 profile also linked. Click here for more information.

Streamer invalid account link
The streamer you're attempting to view has not linked their account to their Twitch account. For the extension to work, they must be linked to It may take up to 5 minutes after they link before their data is displayed.

Gift Subs offline
Gift Subscriptions for this streamer are currently offline. Purchasing Gift Subscriptions will not progress bounties at this time. Streamers who encounter this issue on their channel should try the following:
  1. Unlink the extension from the linked profile.
  2. Uninstall the extension from the Twitch account.
  3. Sign out of Twitch.
  4. Sign back into Twitch, reinstall the extension.
  5. Relink the extension to the previously unlinked profile.