Destiny Contact Forms

Appeal Ban or Restriction

Landing_Zone.jpg Players who have received a ban or restriction may contact us using the Ban/Restriction Appeal Contact Form. Before submitting a ticket through the contact form, please read all the information in this article.

Destiny Account Restrictions and Banning Policies

Campus Network Issues

Patrol.jpg If you are experiencing issues playing Destiny on your college/university campus's network, you may want to review this article.

Playing Destiny on a College/University Campus Network

Cross Save Issues

Cross-Save.jpg Players who encounter issues when setting up Cross Save should look over this article for information on how to potentially resolve their issue.

Cross Save Issues

Japanese Regional Support

Social.jpg The contact form is for players in the Japanese region to request help on a customer service or game issue they are encountering.


Japanese Regional Support


Missing Destiny 2 Emblems

Public_Event.jpg Players who have earned, donated, or purchased Destiny 2 emblems but haven't yet received them after 15 days from when they were earned can send a ticket in for an investigation.

Missing Destiny 2 Emblems

Missing Silver, Eververse Items, or Add-On Items

Vendor_Eververse.jpg Players who encounter issues when attempting to purchase an Eververse item or who are missing purchased Add-Ons should try the troubleshooting steps in this article.

Players who encounter issues when attempting to purchase Silver on their Destiny account should try the troubleshooting in this article.

Missing Silver   Missing Eververse Items or Add-On Items


Privacy Requests Under GDPR and CCPA

quests.jpg Residents of the European Union may have the right to request a copy of the information we maintain about them, request that we delete their personal information we have stored, and other data privacy rights.

California residents may be entitled to opt-out of having their information sold to third parties, or request a copy of the information we maintain about them and request that we delete their personal information.

GDPR Privacy Requests   CCPA Privacy Requests   CCPA Opt-Out Requests


Report Suspected Cheating

Landing_Zone.jpg View this article for ways to report suspected cheating.

Report Suspected Cheating

South Korean Regional Support

Social.jpg This contact form is for players in the South Korean region to request help on a customer service or game issue they are encountering.

South Korean Regional Support

Twitch Extension Gift Subs

Twitch.jpg Viewers who encounter issues with bounty progress after purchasing gift subs should refresh the stream they are currently viewing. If progress is still not counted. please follow this link and fill out our Gift Sub Contact Form.

Twitch Extension Gift Subs