The Network Troubleshooting Guide is designed to help players through the recommended steps for troubleshooting network connectivity issues that may be impacting their ability to play Destiny. It also contains information and tips that may be helpful for players wanting to optimize their network connection when playing Destiny.
Network Status: Check for Known or Planned Outages
Before continuing, players should check to see if there are known service outages that may be impacting their ability to connect to Destiny:
Error Codes: Disconnected From Destiny
If players are disconnected from Destiny they will receive a message that contains an error code that may be used as a reference to search for specific troubleshooting suggestions. Each error code indicates a different type of disconnection and is used to help impacted players, Bungie, and the platform partners track what is causing players to lose connectivity with the game.
Network Setup: Wifi v. Wired Connections
Destiny is an online shared-world shooter that requires a constant and stable internet connection to play. For the best Destiny experience, Bungie strongly recommends a wired internet connection as WiFi connections may lead to signal strength and stability issues.
>> Can't get past the Destiny login screen?
>> What are the connection requirements for Destiny?
>> What are ways to improve WiFi connections?
>> What can cause problems with a WiFi connection?
>> What are the connection requirements for Destiny?
>> What are ways to improve WiFi connections?
>> What can cause problems with a WiFi connection?
Common Issues: First Troubleshooting Steps
If you are having difficulty connecting to Destiny, this portion of the Network Troubleshooting Guide can help you solve the most common network hardware problems players have reported.
>> What are some common networking problems?
>> Encountering issues playing Destiny on a University campus?
>> Encountering mismatched NAT Type error messages?
>> Encountering issues playing Destiny on a University campus?
>> Encountering mismatched NAT Type error messages?
Optimizing Connections: Improving Latency and Packet Loss
Interruptions to your network connection may cause your experience to be impacted, and may cause a loss of connection to Destiny. For the best possible experience, your network should be configured to allow the optimal connection to Destiny.
Advanced Troubleshooting: UPnP, Port Forwarding, and NAT Types
This portion of the Network Troubleshooting Guide is for players that are encountering connectivity issues while playing Destiny and that have worked through the other basic troubleshooting steps included in the rest of the guide. The troubleshooting suggestions included here are more advanced and can help resolve more complicated connection issues.
>> Which network configuration settings should be used?
>> More than one console playing Destiny on the same network?
>> Can't hear voice chat?
>> Encountering matchmaking problems or empty social spaces?
>> Are there new Port Forwarding recommendations for Destiny 2?
>> More than one console playing Destiny on the same network?
>> Can't hear voice chat?
>> Encountering matchmaking problems or empty social spaces?
>> Are there new Port Forwarding recommendations for Destiny 2?
|
